Meeting/Event Information

Empathy in selling is the ability to genuinely understand a customer’s perspective, emotions, goals, frustrations, and pressures — and then use that understanding to help them make a decision that actually serves their needs. Join us to learn how to:

1. Understand your buyers mind
2. Design your proper approach
3. Address your client's concerns
4. Ultimately help you sell more

Drawing from his extensive background in the industry, including over 18 years as a Cabinetmaker, Kitchen Designer, and representative for a major cabinet company, Duane has developed a deep understanding of the unique challenges faced by professionals in this space. 

With over two decades of sales experience and multiple appearances as a featured presenter in the Voices from the Industry (VFTI) series at KBIS, he is well-equipped to share his insights and help Kitchen Designers develop their design skills and master effective selling techniques.

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